Getting Started

Sample Information

To ensure that your sample is properly handled, please complete our Quote Request Form or send the following information to info@consci.com. For added security and proper handling, we would also appreciate a copy of this information in the shipping container with your samples:

Purchase Order number or credit card information

Phone, fax, and/or email address(es) for reporting

Billing address, phone, fax, and/or email address

Sample markings or unique identifications such as clinder numbers

Contact & street address for sample return (see Sample Storage & Disposal)

Analyses requested

The expected levels and required detection limits of requested analytes

The type of reporting required: Standard Certificate of Analysis, additional Analytical Narrative, QA/QC Data, and/or Raw Data

Please note that all oversize deliveries will require a lift gate. Oversize deliveries without a lift gate will be billed $100.00 for special handling at Consolidated Sciences' discretion.

Consolidated Sciences reserves the right to refuse to accept (in whole or in part) any shipment which it determines, in its sole discretion, to be unsafe.

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Sample Quantity

Check with your analyst to verify the sample quantities and/or handling requirements for analysis as the detection limits and analysis type will determine the quantity required.

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Quotes

All quotes are valid for 30 days from the date of issue unless otherwise noted. A purchase order must reference our quote number, cylinder number, and match total price shown on quote in order to ensure proper billing and payment. Once a purchase order has been issued, any changes to the requested analytical services must be submitted in writing so that a revised quote reflecting any change in pricing can be issued. Upon agreement, the client will supply Consolidated Sciences with a new purchase order or a written revision to the existing purchase order reflecting the new quote number, revised scope of work, and/or pricing changes. No changes can be made once analytical work has been started.

Please use our Quote Request Form to ensure we have all the information necessary to accurately analyze your sample(s).

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Sample Storage & Disposal

All samples remain the property of the client. Any unused portion of a sample will be returned unless the client certifies at the time of sample submission that it can properly be disposed of in the municipal waste system (landfill or sewer). A fee of $40.00 per sample will be billed for all hazardous material disposal (this fee may be adjusted on the basis of sample size and quantity).

A minimum $50.00 surcharge will be added to orders with sample returns requiring special packaging and labeling as hazardous materials. Consolidated Sciences urges clients to submit only small sample quantities because many hazardous materials have shipping exemptions for small quantities. Check with your analyst to verify sample quantities needed for analysis.

Samples are normally held for 30 days after reporting prior to disposal or return. Our Sample Container Return Form is available to make sample returns easier.

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Reporting

The standard Certificate of Analysis is typically sent by email. On request, a hard copy can be sent by first class mail at no additional charge. A Certificate of Analysis does not typically include any Analytical Narrative or Raw Data. Consolidated Sciences may furnish technical assistance, advice and information with respect to the test results, if and to the extent that such advice, assistance, or information is conveniently available. Consolidated Sciences maintains no obligation to provide such information, and when it is provided without charge, it is at the client's risk and subject to the disclaimers and limitations of liability contained herein.

Additional reports including an Analytical Narrative, Raw Data, and QA/QC Data are available for an additional charge. Raw Data and QA/QC Data can be supplied in Microsoft Excel format, and other custom electronic reporting formats and data delivery requirements can be made available on request. Reporting needs must be specified when initially requesting service.

All results are held in strict confidence and will only be released to a third party when authorized in writing by the original client. See Privacy.

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Pricing

It is the policy of Consolidated Sciences to set prices at a fair and equitable level for quality analytical services. While we attempt to maintain the listed rates, prices are subject to change without notice. Specific test methods and pricing may not be applicable to all sample types. In these cases the customer will be notified and, if appropriate, a special price quotation will be provided.

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Bulk Discounts

On large projects, we are frequently able to provide significant price discounts. These are offered by quotation only, and are based upon cost-savings afforded by economies of scale. This is determined not simply by number of samples or gross dollar amount but by the specific analyses, sample quantity, sample matrix, analyte concentration ranges, required turnaround time, and other analytical process factors. We strongly encourage you to inquire about potentially substantial cost and time savings for your larger batch sample submittals or ongoing analytical projects. Advance scheduling of sample submittals may result in faster turnaround times and/or lower charges for priority service.

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Terms & Payment

Orders are accepted based on receipt of an acceptable purchase order (PO) or valid credit card information (credit card information must be supplied when placing the order, and will be billed upon reporting of your data).

Terms are net 30 days from the date of invoice. A 10% surcharge will be assessed on all invoices more than 30 days past due, and an additional 15% sucharge if the invoice remains unpaid after 45 days. In the event of default on payment, the client is responsible for all reasonable collection and legal fees.

We accept cash, check, Visa, MasterCard and American Express for payment of services. Please refer to our full Terms and Conditions for more detailed information.

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Chain of Custody

To maintain the integrity of its client's samples, Consolidated Sciences is equipped to provide documentation of the control, transfer, and analysis of samples with a chain of custody form. We are happy to provide a generic chain of custody form for our client's use.

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Privacy

Consolidated Sciences takes its clients' privacy seriously. We consider each client to be the "sole proprietor" of their analytical data. As such, we will not discuss samples, procedures, processes, or data with anyone other than the client or his/her designated representative(s). If we are contacted by anyone else, we will require written consent (a valid email from the original client will suffice) prior to discussing any aspect of the job in question.

These measures are taken to ensure the highest level of privacy/security for the client. We apologize for any inconvenience this may cause, but we feel strongly that this policy is prudent, when guarding the rights of each and every client.

Specific, client-generated Non-Disclosure Agreements (NDAs) may be required by some clients, in certain instances. These NDA's may be submitted to Consolidated Sciences for review and signing, once mutual agreement is reached.

In addition, every employee of Consolidated Sciences is required to sign a NDA that ensures their commitment to these standards.

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Limits of Liability & Warranty

It is the intent of Consolidated Sciences to provide the most reliable data possible for contracted analyses. These services are provided without warranty or liability, implied or otherwise, of any kind. The sole remedy shall be limited to repeating the analyses or refunding the amount paid to Consolidated Sciences for services provided.

Consolidated Sciences shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the materials, nor for any special, indirect, economic or consequential loss or damage howsoever caused whether from negligence or otherwise in connection with the supply, functioning, or use of the materials. Any liability of Consolidated Sciences shall in any event be limited to the year in which the event arises.

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